Returns & Exchanges
At A L E X Λ N D R A Australia, we want you to feel confident in every purchase. If your selection isn't quite right, we offer returns for store credit or size exchanges within 21 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
Prepare Your Package
Ensure garments are in their original condition, unworn and unwashed, with all A L E X Λ N D R A tags still attached.
Ship It Back
Affix the provided shipping label to your parcel and drop it off at any Australia Post location or your local courier hub.
Quality Check & Credit
Once our team inspects your return, you will receive an email confirmation containing your store credit voucher or exchange details.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing