Frequently Asked Questions
Everything you need to know about your A L E X Λ N D R A Australia experience.
What are your shipping timeframes within Australia?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days) via Australia Post for all domestic orders.
Do you offer international shipping?
Yes, we ship worldwide. International delivery typically takes 7-14 business days depending on your location and local customs processing.
What is your return policy?
We accept returns on full-priced items within 30 days of delivery. Items must be in original condition, unworn, and with all tags attached.
How do I find my correct size?
Please refer to our comprehensive Size Guide located on each product page. Our garments are designed following Australian standard sizing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible payment options including Afterpay and Klarna.
How should I care for my A L E X Λ N D R A garments?
To maintain the quality of our fabrics, we recommend a cold gentle hand wash or professional dry clean as specified on the internal care label.